Mexus Logistics Inc.
Last updated: November 9, 2026
Mexus Logistics Inc. (“Mexus”, “we”, “us”) provides shelter, cross-border logistics, import/export and related services. This Privacy Policy explains how we collect, use and protect personal information when you visit mexus.me, contact us, or communicate with us through WhatsApp, email or phone.
1. Information we collect
- Contact information: name, company, email address, phone number and WhatsApp number.
- Business and shipment information: purchase orders, packing lists, commercial invoices, delivery details and other documents you share with us to request or receive our services.
- Messages: the content of messages, files and images you send us through WhatsApp, email or our website forms.
- Technical information: basic data collected automatically when you visit our website, such as IP address, browser type and pages visited.
2. How we use your information
We use personal information to:
- Receive, process and follow up on your orders and service requests.
- Communicate with you about your shipments, documents, invoices and account.
- Send service notifications you have requested or that are necessary to provide our services.
- Comply with legal, customs, tax and regulatory obligations.
- Improve our services and the security of our systems.
We do not sell your personal information.
3. WhatsApp communications
When you message our WhatsApp business number, your messages are processed through the WhatsApp Business Platform provided by Meta Platforms, Inc., and stored in our business management system. Some messages may be read and pre-processed by automated tools to help our team register your order faster; a member of our team reviews them before any action is taken. You can stop receiving WhatsApp messages from us at any time by replying “STOP” or by contacting us.
4. How we share information
We share personal information only as needed to provide our services, with:
- Service providers that host or support our systems (for example, our business software, cloud hosting and messaging providers, including Meta/WhatsApp).
- Customs brokers, carriers and other logistics partners involved in your shipment.
- Government or customs authorities when required by law.
These parties may only use the information to perform services for us or as required by law.
5. Data retention
We keep personal information for as long as necessary to provide our services and to meet legal, customs, tax and accounting requirements. After that, we delete or anonymize it.
6. Security
We use reasonable administrative, technical and physical measures to protect personal information. No method of transmission or storage is completely secure, but we work to protect your information and limit access to authorized personnel.
7. Your choices and rights
You may request access to, correction of, or deletion of your personal information, or ask us to stop sending you messages, by contacting us at the address below. Depending on where you live, you may have additional rights under applicable law.
8. Children’s privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.
10. Contact us
Mexus Logistics Inc.
2751 Buford Hwy., Ste 200, Buford, GA 30518, USA
Email: info@mexus.me
Phone: +1 385 332 2291